System Status

September 2025

August 2025

July 2025

June 2025

April 2025

    • Site Down
      ART19 sites were down
      Thu Apr 3 2:40 pm

March 2025

February 2025

January 2025

December 2024

October 2024

September 2024

July 2024

April 2024

December 2023

July 2023

    • Scheduled Redshift Migration on July 8th, 2023, Pacific Time
      ART19's data warehouse will undergo maintenance on Saturday, July 8th at 5:00 PM PDT for approximately 12 hours. During this time, statistics will not update and some charts may be unavailable. No data will be lost and listeners will not be affected. We apologize for any inconvenience. Please contact support@art19.com with any questions or concerns.
      Sun Jul 9 12:00 am

June 2023

May 2023

December 2022

July 2022

    • Scheduled Maintenance on July 23, 2022
      ART19 will be performing maintenance to our application database to ensure continued stability, functionality and security. The maintenance window is scheduled for July 23 at 5pm until approximately 9pm PT.
      Sat Jul 23 10:45 pm

June 2022

May 2022

January 2022

December 2021

    • Stats Delays
      System wide stats delays caused by AWS outage.
      Wed Dec 8 7:49 am

August 2021

    • Stats Delay
      System wide stats delays caused by upstream vendor.
      Sat Aug 7 8:00 am
    • System Outage
      ART19 System Outage
      Tue Aug 3 10:05 am

July 2021

June 2021

    • Global CDN Outage
      On 6/8/21 at 09:47 UTC our content delivery network service provider experienced a global outage impacting 85% of its network.
      Tue Jun 8 11:12 am

May 2021

    • IAB v2 Stats Delay
      Delayed stats are reprocessing, and should be up to date very soon.
      Fri May 21 11:17 am

March 2021

    • IAB v2 Stats Delay
      We are actively investigating a stats delay affecting customers using IAB v2 measurement.
      Mon Mar 8 8:43 pm

November 2020

    • Stats Delays
      System wide stats delays caused by upstream vendor
      Fri Nov 27 4:18 am

September 2020

    • Media Upload Issue
      Media Upload Issue
      Tue Sep 29 1:30 pm
    • Stats Delay
      We are actively working on a resolution for a stats delay affecting all customers
      Tue Sep 8 6:45 pm

July 2020

    • IAB v2 Stats Delay
      We are actively investigating a stats delay affecting customers using IAB v2 measurement.
      Tue Jul 28 6:35 pm

April 2020

March 2020

    • Stats Delay
      Statistics were delayed
      Mon Mar 9 2:30 pm

September 2019

    • System Outage
      ART19 System Outage
      Thu Sep 26 12:30 pm
    • Scheduled Maintenance Sep. 14
      ART19 will be performing maintenance, starting Saturday, September 14th, until Sunday, September 15th at 2 AM PDT.
      Wed Sep 11 4:00 pm

August 2019

May 2018

February 2018

    • Scheduled Maintenance Feb. 20
      ART19's data warehouse will undergo maintenance on Tuesday, February 20th at 8pm PST for approximately 5 hours. During this time, statistics will not update and charts may be unavailable. No data will be lost and listeners will not be affected. We apologize for any inconvenience.
      Fri Feb 16 4:31 pm

October 2017

    • Scheduled Maintenance Oct. 16
      ART19's data warehouse will undergo maintenance on Monday, October 16 at 4pm PDT. Maintenance should be complete at 9pm PDT. During this time, statistics will not update and charts may be unavailable. We apologize for any inconvenience.
      Thu Oct 12 6:18 pm

September 2017

    • System Down
      ART19 was unavailable
      Mon Sep 25 6:21 pm
    • JSON-API Issue
      Issue with our JSON-API is resolved
      Mon Sep 18 10:00 am

July 2017

    • Statistics Maintenance
      Some statistics were unavailable for up to 30 minutes for maintenance
      Thu Jul 20 6:00 pm

June 2017

March 2017

February 2017

    • Instance Degradation
      One of the instances that serve requests had a hardware failure
      Wed Feb 22 9:08 pm
    • Network Issues
      Our provider, Amazon Web Services, resolved its connectivity issues. We are operating normally.
      Thu Feb 9 8:10 pm

January 2017

    • Outage
      ART19 was intermittently available
      Sat Jan 28 2:51 pm

September 2016

    • Statistics Delayed
      Statistics data was delayed due to a provider-caused Internet connectivity issue
      Tue Sep 27 7:01 am

August 2016

    • System Down
      All systems were unresponsive, resulting in downtime to listeners and producers.
      Wed Aug 24 1:22 pm
    • Statistics Unavailable
      Charts and graphs never load and users receive an unexpected error.
      Thu Aug 18 7:06 am
    • System Down
      All systems were unresponsive, resulting in downtime to listeners and producers.
      Wed Aug 17 8:26 pm
    • Statistics Performance Issues
      Charts and graphs are slow to load or timed out.
      Mon Aug 15 10:00 am
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