System-wide Performance Degradation

• 9:26 AM PDT (UTC-7) May 9th 2022

  The system degradation has been resolved. We have updated last week’s incident post with more info that also applies to this incident. We apologize again for any inconvenience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.

  6:56 AM PDT (UTC-7) May 9th 2022

  The root cause of the system degradation has been identified. Most services are fully available. One of our provider services is still experiencing trouble, and we have contacted our provider to work towards a solution. We continue to closely monitor the situation as traffic returns to normal. We apologize again for any inconvenience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.

  6:30 AM PDT (UTC-7) May 9th 2022

  ART19 is currently experiencing system wide performance degradation. We’re actively working on a resolution. As soon as we know more we will send a follow up. We’re sincerely sorry for the inconvenience and appreciate your patience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.