Stats Delays

• 7:49 AM PST (UTC-8) December 8th, 2021

  Our stats systems are back to normal operation. We apologize for any inconvenience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.

  1:58 PM PST (UTC-8) December 7th, 2021

  Our stats systems have resumed processing. The root cause of the issue is a widespread AWS outage affecting many other services. There will be no data loss from this incident, but it may take several more hours for stats processing to catch up and stabilize. We’ll post another update once we have more information to share.

  8:00 AM PST (UTC-8) December 7th, 2021

  We are actively investigating and escalating an underlying network issue. This is affecting stats for all customers. There is no data loss, only a delay in stats processing. Charts will either have stale data or not load at all until this is resolved. We apologize for any inconvenience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.