System Status

Stats Delay

August 07, 2021

  • 8:00 AM PDT (UTC-7) August 7th, 2021

    The issues affecting stats have been resolved. We apologize for any inconvenience. If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.

    1:31 AM PDT (UTC-7) August 7th, 2021

    Amazon Web Services has reported they are beginning to see recovery of the affected services. We are able to confirm that stats have been loading as expected, and expect that within the next few hours, they will be fully up to date. As mentioned previously, there is no risk of data loss.

    10:00 PM PDT (UTC-7) Auguest 6th, 2021

    We are actively monitoring an upstream issue at our cloud vendor Amazon Web Services. This is causing system wide stats delays. Data displayed in dashboards may be out of date and not updating, but no data has been lost.

    If you have any questions or concerns don’t hesitate to reach out to us at support@art19.com.

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